Data Privacy and Cookies
GDPR
according to Regulation (EU) 2016/679
1. The dualstore.ro website ensures the protection of the fundamental rights and freedoms of natural persons and in particular the right to the protection of personal data, in accordance with the European Regulation known as GDPR.
2."Personal data" means any information regarding the identified or identifiable natural person; an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identification element, such as a name, an identification number, location data, an online identifier, or to one or more many specific elements of his physical, physiological, genetic, psychological, economic, cultural or social identity.
3. The dualstore.ro website has access to the following user data, once they give their consent, by ticking the box corresponding to express consent:
• Email
• Phone number
• Name
• First name
• Gender
• Date of birth
• City
• Country
• IP address (possible location too)
• Browser
• Command ID
• The user's actions on the Operator's website, together with the actions performed by the Operator towards the user such as: discount code, discount amount, shipping costs, order value, price of ordered products, product variation, products, device, operating system, IP location, timestamps about pages viewed, page viewed, category, brand, click image, mouseover cart, mouseover price, scroll up and down, add to cart, remove from cart, variation selection , add to wish list, comment, Facebook Like, help page visit , cart product IDs, price categories, promotion tag, în email action, în push notification action, î ;in SMS action, îin pop-up action.
4. These personal data collected by the site are stored under security conditions and are not processed for any purpose other than that expressly provided by the site (offering, delivery, invoicing and contracting), as well as for statistical or marketing purposes.
5. If the user wishes to conclude a contract with the company, then the provision of personal data by it is done in order to execute the contract, and they are processed for this purpose by the company, as well as for statistical/marketing purposes.
6. The legal basis of data processing is the creation of the opportunity to offer and conclude contracts in the company's field of activity, in the online environment.
7. The company is not authorized to transmit to third parties the personal data transmitted in point 3 except for the purpose mentioned in point 4.
8. The company receives personal data such as name, surname, email, phone number and collaborates with Google Analytics, Google AdWords, MailChimp, Sendingblue and Facebook Ads, for the delivery of advertisements (advertisements) for marketing purposes.
9. Personal data are processed legally, fairly and transparently towards the user/client. They can be summed up as being adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
10. Personal data are kept in a form that allows the identification of users for a period that does not exceed the period necessary to fulfill the purposes for which the data are processed, and for an unlimited period only for statistical/marketing purposes.
11. The user has the right to withdraw his consent at any time. The withdrawal of consent does not affect the legality of the processing carried out on the basis of consent before its withdrawal.
12. The company provides the user/client with information on the actions taken on the data following a request, without undue delay and in any case within one month at the most from receiving the request. This period can be extended by two months when necessary, taking into account the complexity and number of requests.
13. The user/customer has the right to request, with regard to personal data, access to them, their rectification or deletion or restriction of processing or the right to object to processing, as well as the right to data portability, in accordance with the GDPR . (The right to data portability > The User/Client has the right to receive the personal data concerning him and which he has provided to the operator in a structured format, currently used and which can be read automatically and he has the right to to transmit this data to another operator, without obstacles from the operator to whom the personal data was provided).
14. We bring to your attention the existence of an automated decision-making process including the creation of profiles (Facebook Ads, Google Analytics and Google Adwords), consisting in the creation of avatars (people with common interests are put together) with the aim of being able to deliver advertisements to a targeted group of persons (pertinent information regarding the logic used and regarding the importance and expected knowledge of such processing for the person concerned).
15. The user/client has the right to obtain from the company a confirmation as to whether or not personal data concerning him is being processed and, if so, access to the respective data, as well as to other information related to the processing, upon request.
16. At any time, the user/customer has the right to oppose, for reasons related to the particular situation in which they are involved, the processing of their personal data, including the creation of profiles.
17. When the processing of personal data is aimed at direct marketing, the data subject has the right to object at any time to the processing for this purpose of the personal data concerning him, including the creation of profiles, to the extent that it is related to marketing directly respectively.
18. The cookies policy is defined and detailed below in this article.
19. Your personal data required for invoicing and transport will also be used for:
* accounting - Bretan Antonela accounting expert - CIF: 29887670
* I pay - card payment processor - Europayment services srl - CUI RO18773866
* Neosys - accounting program - Softworks srl - CUI RO16009820
* TLH - server - Top Level hosting srl - CUI RO25103265
* Facebook, newsletter (mailchimp, sendingblue, prestashop module), you tube
* Details for gsm service
* Contact form
* Retargeting Biz SRL RO34270947 (if you agree to access our site)
20. Regarding the way of processing the personal data of the natural person, in the case of inappropriate/illegal data processing, there is the possibility to file a complaint with the Supervisory Authority A.N.S.P.D.C.P. as well as to introduce a judicial appeal.
21. Data protection officer: Alexandru Cristian Szentaszloi with contact details:
E-mail: contact@dualstore.ro
SC Starmobilegsm SRL
RO31237377, J24/153/2013
Romania, Baia Mare City, Maramureș County, Strada Traian no. 15
Tel.: +40740302590
If you want to delete your personal data from the DualStore.ro website, log in to your account and press the erase my data button.
According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector (this normative act is also specified, as appropriate) SC STARMOBILEGSM SRL has the obligation to administer in safe conditions and only for the specified purposes, the personal data you provide about yourself, a member of your family or another person.
Notification number to A.N.S.P.D.C.P. 2447
The purpose of data collection is: site registration for orders
You are obliged to provide the data, which are necessary to order. Your refusal results in the refusal to process orders.
The recorded information will not be disclosed to other operators or natural persons.
You want to receive information about products, services, events, etc. offered by SC STARMOBILEGSM SRL?
□YES □NO
To store the e-mail addresses of Compari buyers (Online Comparison Shopping Kft.1074 Budapesta, Rákóczi út 70-72, CUI: HU24868291, Reg.Comertului: 01-09-186759) has the status of a person authorized to submit evaluation questionnaires within the Trust Store Program. After making a purchase here, Compari will receive the buyer's email address. The reason for the data transmission: requesting and displaying the buyer's feedback. The email address sent is managed and stored by Online Comparison Kft based on a written contract and respecting the conditions necessary for data protection.
Attention we use cookies! By continuing to browse our site, you agree to their use
Personal data and information will not be used for advertising or sold, they will be kept for a short time and then deleted from the server.
If you want to delete them faster or delete the account, definitively, please write to us at office@dualstore.ro.
Responsible Szentlaszloi Alexandru Cristian
According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector (this normative act is also specified, as appropriate) SC STARMOBILEGSM SRL has the obligation to administer in safe conditions and only for the specified purposes, the personal data you provide about yourself, a member of your family or another person.
Notification number to A.N.S.P.D.C.P. 2447
The purpose of data collection is: site registration for orders
You are obliged to provide the data, as they are necessary to order. Your refusal results in the refusal to process orders.
The îrecorded information will not be disclosed to other operators or natural persons.
Would you like to receive information about products, services, events, etc. offered by SC STARMOBILEGSM SRL?
□YES □NO
According to Law no. 677/2001, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to appeal to justice. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of the data*. To exercise these rights, you can send a written, dated and signed request to contact@dualstore.ro. Also, your right to appeal to justice is recognized.
If some of the data about you is incorrect, please inform us as soon as possible.
COOKIE USE POLICY
For the purpose of using personal data, SC STARMOBILEGSM SRL provides visitors to the Dualstore.ro website with an information guide on how we use cookies.
I. What are cookies?
Cookies are temporary files used to store data on your computer or mobile device every time you access a website. They are widely used to make websites or certain of their services work more efficiently. Cookies are also used to report certain information.
Our cookies are not used to retain personal information such as name, surname, e-mail or bank details, but to monitor the activity and actions carried out on the pages accessed in order to improve the user experience and for marketing purposes.
II. What types of cookies are there and why do we use them?
Cookies implemented on the site by its owners are called ''first party'' and those set by third parties, other than the rightful owners of the site, are called ''third party''. The latter activate certain elements and functionalities that can be offered by accessing the Dualstore.ro
websiteWe use cookies ,, first party'' and ''third party'' for many reasons. Some cookies are necessary for technical reasons, for our website and services to be operational - these are the necessary, essential cookies. Other cookies allow us and third parties with whom we work to monitor and target the interests expressed by website visitors - these are cookies necessary for performance and functionality.
For example, we use cookies to manage the content and information that we can send or display to users, to personalize the interaction experience with the Dualstore.ro website, but also to improve the functionality of the services we offer.
Specific types of cookies of type '' first party'' and ''third party'' that we use within our website, as well as the purpose of their use are described below:
II.1. Cookies essential for the website
These cookies are absolutely necessary to provide you with the services available on the site, but also for access to protected sections. The latter are generated after authentication, in order to verify the expiration of the session.
These cookies are strictly necessary for the functionality of the site and the correct running of the web platform.
Cookies can be blocked or deleted by changing the browser settings.
II.2. Cookies used for performance
These cookies are used to improve the performance of the Dualstore.ro site, to analyze the way the site works and of course to identify potential errors that may exist .
II.3. Cookies for analysis and personalization
Cookies that collect information of this type are used to help us understand how the site is used or how effective our marketing companies are. It also helps us to fully customize the website, in order to improve the experience of using the site.
II.4. Cookies for promotion and targeting
We use them to make promotional messages more relevant, taking into account your interests. Also, these cookies perform other functions, such as returning the appearance of ads continuously, ensuring their optimal delivery from the point of view of display and in some cases the selection of ads based on the interests you show.
We, but also third parties or partners can use other similar monitoring technologies. These data files contain unique identifiers that help us find out when someone has visited our website or that trigger certain signals that indicate a certain action performed on the site.
This allows us to monitor the user traffic pattern on a specific page of the site, through the communication and delivery of these cookies. In this way, we will understand if you reached the site by accessing an ad or from another website, in order to deliver targeted ads, to improve the performance of the website and to monitor the success of marketing campaigns. .
III. Targeted online promotion
We use third-party services to monitor and analyze individual use of the site and to collect statistical information about interactions with our site. We also have collaborations with third parties to display ads and use them for promotion.
These third parties also use tracking technologies to collect and use information about your online activities anonymously, either on our website or on other websites uri or mobile applications, to know your interests and to offer you targeted ads that are adapted according to the activities during navigation and specific interests.
Also, third parties may use cookies or web signals to collect information about visits made to our website and other websites, in order to measuring and monitoring the effectiveness of ads and online promotion activities (for example, by collecting data on the number of hits to one of our ads). The information collected by these parties does not include personal data through which the user can be accurately identified (for example name or email address).
IV. Cookies used in our services
Google Remarketing Ads
The Google ad remarketing service allows users to create and manage their ads on the Google Display Network. If a user chooses to use this element, we will install a Google tracking pixel on that client's website via the Snippet. The snippet also allows the user's website to set a cookie that will recognize website visitors through ads placed with the help of Google's ad remarketing service.
These technologies facilitate the placement of promotional campaigns on the Google Display Network and allow us to provide reports to our clients regarding the performance of these promotional campaigns.
Facebook Ads
The Facebook ad service allows our customers to display ads to subscribers and others through the Facebook platform.
When a customer chooses to benefit from this service, we implement a Facebook monitoring pixel on the respective customer's website via the Snippet.
The snippet allows the client's website to implement a browser cookie that will recognize website visitors through ads placed through Facebook ad services. These monitoring technologies facilitate the management of promotional campaigns on the Facebook platform and allow us to provide clients with reports on the performance of these campaigns. Facebook does not offer the option to refuse these cookies. To refuse these cookies, check the instructions section below '' how can I keep cookies under control?''
Landing pages
If a user chooses to use this element, the use of cookies and additional monitoring technologies will be allowed. Users who create landing pages will have the option to set cookies on the device of any visitor to those pages. When a user chooses to configure cookies, Dualstore.ro installs the Snippet on that user's landing page to facilitate the implementation of the cookies chosen by that user.
V. Cookie management
You have the right to decide if you accept or reject cookies!
You can set and customize your browser options to accept or refuse cookies. If you choose to reject cookies, you will be able to continue using our website, but access to certain functionalities and secure areas may be restricted.
Most advertising networks provide you with a way to unsubscribe from interest-based advertising.
You can choose to opt-out of mobile advertising identifiers also being used for interest-based advertising. You will have to access the settings of the mobile device and follow the latest instructions in this regard. If you choose to opt out, we will remove all data collected about you and we will no longer collect additional data. The random identifier assigned to you (by us or third parties) will also be removed. This means that if at a later date, you decide to accept the conditions again, we will no longer be able to continue tracking and monitoring using the same identifier as before, as you will be considered a new user of the system in all respects.
The option ''Do not Track'' - some browsers such as Internet Explorer, Firefox and Safari - include the possibility to send signals '' Do not Track'' . As no general standards are regulated regarding the signals '' Do Not Track'' (Do not track/monitor), some websites do not respond to these yet.
At Dualstore.ro we take the protection of personal data seriously and we are constantly looking to improve the ways in which we can protect them, keeping up to date with any changes regarding their monitoring, tracking and use.
To view, control or remove our performance or marketing cookies, if you did not do it the first time you interacted with the Dualstore.ro website , please access the following website.
Detailed information on how to manage, disable and delete cookies by using the settings of the browser used to browse the Internet is available at the following addresses:
Deleting and managing cookies (IE 8, 9 and 10):
Cookie settings and cookie troubleshooting (enabling and disabling cookies, removing cookies, blocking certain sites from placing cookies, unblocking the placing of cookies, etc.)
p>Cookie management (delete, block, allow, set exceptions, etc.)
Manage cookies – Manage cookies (only in English)
Remove cookies – Delete cookies (only in English)
Managing and deleting cookies (only in English)